Terms and Conditions — FencyWin Platform Rules

Acceptance of Terms

By accessing the FencyWin platform at fencywin.vip, creating an account, or placing any bet or wager, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and FencyWin.

If you do not agree with any part of these Terms and Conditions, you must not use the FencyWin platform. Continued use of the platform after any update to these terms constitutes your acceptance of the revised version. FencyWin recommends that you check this page periodically to stay informed of any changes.

Eligibility

To register and use a FencyWin account, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. FencyWin does not permit minors to register or play under any circumstances.
• You must be accessing FencyWin from a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of a FencyWin employee.
• You must not have been previously excluded or banned from the FencyWin platform.
• You must be acting on your own behalf and not as an agent for any third party.

FencyWin reserves the right to request proof of age and identity at any point. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

Account Registration

Each person is permitted to hold only one FencyWin account. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering your FencyWin account, you are required to provide accurate and complete information including your full name, date of birth, and a valid contact method. You must keep this information up to date. FencyWin may request supporting documentation to verify the details you have provided at any time.

You are solely responsible for maintaining the confidentiality of your FencyWin login credentials. Do not share your username or password with anyone. FencyWin will never ask for your password via email, chat, or phone. Any activity that occurs under your account is your responsibility unless you have reported a security breach to FencyWin support in advance.

• Use a strong, unique password for your FencyWin account.
• Log out of your account when using a shared or public device.
• Contact FencyWin support immediately if you suspect unauthorised access.
• Do not allow any other person to use your FencyWin account.

Deposits and Withdrawals

FencyWin supports deposits and withdrawals via bKash, Nagad, and Rocket — the payment methods most commonly used by Bangladesh players. All transactions are processed in Bangladeshi Taka (BDT).

The minimum deposit amount on FencyWin is ৳100. Deposits are credited to your FencyWin balance within seconds of the transaction being confirmed by the payment provider. FencyWin does not charge any fees on deposits, though your mobile banking provider may apply their own charges.

Withdrawal requests on FencyWin are processed within 3 minutes for standard amounts during normal operating hours. The minimum withdrawal amount is ৳200. Withdrawals can only be made to a payment method that has been used to deposit into your FencyWin account. FencyWin does not process withdrawals to third-party accounts.

FencyWin reserves the right to request identity verification before processing any withdrawal. This is a standard anti-fraud measure and is not a reflection on any individual player. Providing accurate account information during registration helps ensure that withdrawals are processed without unnecessary delays.

Bonuses and Promotions

FencyWin offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, including wagering requirements, time limits, minimum odds, and game restrictions.

Unless stated otherwise in the specific bonus terms, the following general rules apply to all FencyWin bonuses:

• Bonuses must be wagered a minimum number of times before any associated winnings can be withdrawn. The specific wagering requirement is stated in each bonus offer.
• Bonuses are valid for a limited time period from the date of issue. Unused bonuses expire automatically.
• Only one bonus may be active at a time unless FencyWin explicitly states otherwise.
• Bonuses are non-transferable and cannot be exchanged for cash directly.
• FencyWin reserves the right to withdraw any bonus offer at any time without prior notice.
• Any attempt to abuse the bonus system — including creating multiple accounts to claim the same bonus — will result in account closure and forfeiture of all bonus funds and associated winnings.

If you are unsure whether a specific game or bet type contributes to your wagering requirement, contact FencyWin support before placing your bets. Not all game types contribute equally to wagering requirements.

Game Rules and Fair Play

All games available on FencyWin — including Slots, Bet, Mines, Lottery, Crash Goal, Sports Events, and Dragon and Tiger — operate according to their individual game rules, which are displayed within each game interface. By placing a bet in any game, you confirm that you understand and accept the rules of that game.

FencyWin uses certified systems to determine game outcomes. Live dealer games use physical equipment operated by professional dealers. The results of all games are final once confirmed by the system. FencyWin does not alter game results after the fact under any circumstances.

In the event of a technical error or system malfunction during a game round, FencyWin reserves the right to void the affected round and return the wagered amount to the player's balance. FencyWin is not liable for any losses resulting from technical issues beyond its reasonable control.

Prohibited Conduct

The following activities are strictly prohibited on the FencyWin platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Creating more than one FencyWin account.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with the FencyWin platform.
• Exploiting software bugs or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the FencyWin platform for any money laundering or fraudulent activity.
• Attempting to reverse-engineer or interfere with the FencyWin platform in any way.
• Sharing your account with another person or allowing a third party to play on your behalf.

FencyWin monitors all account activity for signs of prohibited conduct. Players found to be in violation of these rules will have their accounts closed without prior warning and all funds will be forfeited.

Account Suspension and Closure

FencyWin reserves the right to suspend or close any player account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification when requested.
• Suspected fraudulent activity or money laundering.
• Account inactivity for a period exceeding 12 consecutive months.
• At the player's own request for self-exclusion purposes.

If your FencyWin account is closed due to a breach of these terms, any remaining balance may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to you via your registered payment method after any outstanding verification requirements have been met.

Players who wish to close their own FencyWin account voluntarily can do so by contacting FencyWin support. Accounts closed at the player's request can be reopened subject to FencyWin's standard verification process.

Responsible Gaming

FencyWin is committed to promoting responsible gaming among all Bangladesh players. The platform provides a range of tools that allow players to manage their gaming activity and stay in control at all times.

The following responsible gaming tools are available to all FencyWin account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you add to your FencyWin balance.
• Session Time Reminders: Receive notifications after a set period of continuous play to help you keep track of time spent on the platform.
• Self-Exclusion: Temporarily or permanently exclude yourself from the FencyWin platform. Self-exclusion periods range from 24 hours to permanent closure.
• Reality Checks: Regular pop-up reminders showing your session duration and net gaming activity.

These tools can be accessed directly from your FencyWin account settings. If you feel that your gaming is becoming a problem, FencyWin encourages you to use these tools immediately and to seek support from a qualified organisation. For more information, visit the Responsible Gaming page.

Privacy and Data

FencyWin collects and processes personal data in accordance with its Privacy Policy. By registering a FencyWin account, you consent to the collection and use of your personal information as described in the Privacy Policy.

FencyWin uses your personal data to verify your identity, process transactions, provide customer support, and comply with legal obligations. FencyWin does not sell your personal data to third parties. All data is stored securely and access is restricted to authorised personnel only.

All connections to the FencyWin platform are encrypted using industry-standard SSL technology. Your payment information is processed directly by your mobile banking provider and is not stored on FencyWin servers.

Limitation of Liability

FencyWin provides its platform on an "as is" basis. While FencyWin makes every effort to ensure that the platform is available and functioning correctly at all times, it cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, FencyWin shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Interruptions to the FencyWin service due to maintenance, technical issues, or circumstances beyond FencyWin's control.
• Losses resulting from a player's failure to comply with these Terms and Conditions.
• Unauthorised access to a player's account resulting from the player's failure to keep their credentials secure.
• Any decisions made by a player based on information displayed on the FencyWin platform.

Nothing in these Terms and Conditions limits FencyWin's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

Changes to These Terms

FencyWin reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, FencyWin will make reasonable efforts to notify registered players via their registered contact method.

Your continued use of the FencyWin platform after any changes to these Terms and Conditions constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you must stop using the FencyWin platform and contact support to close your account.

Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the FencyWin support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Support Hours: 24/7, including public holidays
• Response Time: Most queries are answered within 30 minutes

For questions specifically related to responsible gaming tools or self-exclusion, please visit the Responsible Gaming page for detailed guidance. For general account questions, the FAQ page covers the most common topics.